Activate Your Alum eCard to Enjoy Fabulous Offers

Development and Alumni Office (for other inquiries)

Email: alumni@ust.hk

Tel: (852)2358-6158
 

The Library (for library access and borrowing):

Email: lbcirc@ust.hk

Tel: (852)2358-6777

 

Dean of Students’ Office (for sports facilities)

Email: sports@ust.hk

Tel: (852)2358-6666

 

 

There are only a few simple steps to activate your Alum eCard on the Alumni App. Please click here for more details. 

After logging in, please click “Services” in the tool bar at the bottom. You can then apply for those services on the app and pay online. It is free for sports facilities card, whereas an annual fee of HK$50 and HK$100 will be charged for reader card and borrower card respectively.

After successful application, the card(s) will be displayed on the “eCard” page.

Please click “eCard” in the tool bar at the bottom. The service(s) you have subscribed will be displayed in the form of eCard(s). The details of your subscribed service(s), including expiry date, if applicable, will be shown after clicking the relevant eCard(s).

Alternatively, you can also find the details from “Services” at the bottom.

You will be reminded to renew the service(s) one month before the expiry date through the notifications in the app.

Note: If you have already got the valid physical Reader's Card or Borrower's Card, this printed card will be invalid once you have successfully logged in on the app.

Please click here to activate your alumni account, or click here to retrieve your password.

The following may be hindering the activation:

- Your input details do not match with those of our database. You need to input your:

   Full name, including middle name, as it appears on your HKID card or passport
- Passport number as informed to Academic Registry Office (ARO) at the time you were admitted to HKUST (some countries allocate new numbers when passports are renewed)
- You are a non-degree graduate of a short-term executive course, or former exchange-in student. 

If you still cannot activate the account, please write to alumni@ust.hk with English full name (as in your HKID/passport), date of birth, degree and year of graduation and student ID, if any, together with a copy of your HKID/passport. We will then follow up with you

Presently, the eCard is only offered to HKUST degree graduates whose graduation status is officially confirmed by the Academic Registry Office (ARO).

However, we welcome our former exchange-in students to join some of our overseas gatherings. Keep abreast of forthcoming events via our Facebook, LinkedIn, Weibo and WeChat.